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Cookie Policy

Last updated: January 2025

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

2. How We Use Cookies

Reliable Route Planner uses cookies to:

  • Remember your preferences and settings
  • Ensure the security of our Service
  • Analyze how our website is used
  • Improve user experience
  • Remember your cookie consent preferences

3. Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the operation of our website. They enable core functionality such as security, network management, and accessibility.

Cookie Name Purpose Duration
cookieConsent Stores your cookie consent preferences 1 year
session_id Maintains your session while using our Service Session
csrf_token Security token to prevent cross-site request forgery Session

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Cookie Name Purpose Duration
_ga Google Analytics - distinguishes users 2 years
_ga_* Google Analytics - used to persist session state 2 years
_gid Google Analytics - distinguishes users 24 hours

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences.

Cookie Name Purpose Duration
user_preferences Stores your application preferences 1 year
language Remembers your language preference 1 year

4. Third-Party Cookies

We may use third-party services that place cookies on your device. These include:

  • Google Analytics: To analyze website traffic and user behavior
  • Payment Processors: To securely process payments
  • Support Chat: To provide customer support functionality

5. Managing Cookie Preferences

You can control and manage cookies in several ways:

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies when you close your browser
  • Ask for your permission before accepting cookies

Our Cookie Banner

When you first visit our website, you'll see a cookie banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Manage your preferences

6. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly:

  • Your preferences may not be remembered
  • Some functionality may be reduced
  • You may need to re-enter information
  • We may not be able to provide personalized content

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.

8. Your Rights

Under GDPR and other privacy laws, you have rights regarding cookies and tracking:

  • Right to be informed about cookie use
  • Right to consent to non-essential cookies
  • Right to withdraw consent at any time
  • Right to access information about cookies we use

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Email: [email protected]
Subject: Cookie Policy Inquiry

10. Learn More

For more information about cookies and how to manage them, visit:

  • All About Cookies
  • ICO Cookies Guidance